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![]() ![]() Teams services call the Exchange Online services through REST API, being redirected to on-premises servers hosting the mailbox where applicable, based on hybrid configuration.Įxchange Online integrates with the on-premises Exchange server environment, as described in What is OAuth authentication?. requiring hybrid Exchange server deployment. Microsoft Teams must be aware whether the mailbox is hosted on Exchange Online or on-premises. To integrate the Microsoft Teams service with your installation of Exchange Server, make sure your local Exchange Server environment meets these requirements: This may last a few days.įor users whose mailbox is hosted on-premises, it's expected to have presence delays with a maximum of an hour.Ī user is attending an Outlook calendar meeting but the Teams presence status doesn't update to 'In a meeting'. Issue 3: The Teams presence status is stuck on Out of Office or doesn't display 'In a meeting' when the user is attending an Outlook calendar meetingĪ user whose mailbox is hosted on an on-premises Exchange server turned off the Outlook client automatic replies but the Teams presence status displays 'Out of Office' to all Teams clients from the same organization. The Exchange mailbox can be online or on-premises in the scope of Exchange hybrid deployment. Teams Calendar App requires access to the Exchange mailbox through Exchange Web Services (EWS). The Microsoft Teams Calendar App displays a "Sorry, we couldn't get your meeting details" error message when you use the Teams desktop client or web client. ![]() The Calendar icon isn't displayed in the Teams client.Issue 2: You experience issues when you try to use the Teams Calendar App Talk to the owner to get permission and try again. Looks like you don't have permission to schedule meetings for this account. ![]() The delegate who is using the Teams Add-in for Outlook cannot schedule a Teams meeting on behalf of the delegator, and Outlook returns this error message: Symptoms Issue 1: A delegate cannot schedule a Teams meeting on behalf of a delegatorĪ user whose mailbox is hosted on Exchange Server adds another user as a delegate to manage the Outlook calendar. Learn How Exchange and Teams Interact to validate version and environment compatibility. This article provides steps to troubleshoot interaction issues between Microsoft Teams and Microsoft Exchange Server. ![]()
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